GlobeMed Saudi’s Call Centre operates 24 hours a day, 7 days a week, and is committed to providing you with any information you might request, and solving problems and complaints in a timely and professional manner.

Our Call Centre functions according to a well-articulated set of procedures. Our representatives receive and document the calls, assess the callers’ needs, verify the facts, then channel the caller to the appropriate resource. At all times, the information is kept confidential.

Customer service representatives are constantly being updated on information requirements by regularly attending in-house and external training programs, as well as through professional education activities about customer relationship management.

For Complaints or Comments, call 920020252

Email: customersupport@globemedsaudi.com

For whistleblowing inquiries:

GlobeMed Saudi encourages visitors of this website to report any wrongdoing, misconduct, unethical activity related to any aspect of our work  through:

Email: whistleblowing@globemedsaudi.com

Tel:  +966 1 4064999 Ext. 1123

Mail to the following address:

GlobeMed Saudi

Head Office - Riyadh

Qurtuba Square Bldg.

Saeed Ibn Zayd Street, Qurtubah District

P.O. Box 84168, Riyadh 11671,

Kingdom of Saudi Arabia

Care of Compliance Department